PwC - One Embankment Place, London

Exceptional outcomes for PwC

PwC, as part of a seven-year programme to consolidate nine buildings into two, elected to completely refurbish One Embankment Place, its headquarters since 1991. Leading a multidisciplinary team, we worked through the whole project lifecycle from devising the procurement strategy, planning and managing delivery through to change management as the transformed building was put into full use.

Key information

Date started:
Completion date:
Client type:
Corporate and office

Transforming a corporate headquarters in the middle of a busy city brings with it significant challenges. Companies looking to future-proof their property assets have to balance often conflicting goals: ensuring business continuity while delivering an affordable workplace on time, and to exacting sustainability, technology and safety requirements.

Turner & Townsend provided a full range of strategic advisory, project management, contract administration, cost management, technological project management and CDMC services to meet these challenges. 

  • 8 year relationship with PwC
  • 40,000m2 building area
  • 96.31% BREEAM Outstanding rating

Making the difference

‘One team’ culture, reflecting PwC’s ethos of collaboration, started with our procurement selection process and was reinforced by a co-located team and initiatives such as joiners’ briefings to explain the team vision

BREEAM Outstanding rating reinforced PwC’s core brand value of sustainable practices, achieved by a process managed and assured by our team 

Efficient delivery, through innovative logistics and contingency planning. Despite restricted access to the site during the London 2012 Olympic Games, multiple retail occupiers on the ground floor and working around a live central London railway station

Business continuity was maintained through rigorous planning and management, including a formal framework for information flows between the construction team and the 1,500 staff who remained in occupation throughout the works

Challenging programme of 28 months to plan, design, procure, deliver and reoccupy the 40,000m2 building with 4,000 staff, enabled by a novel procurement strategy, combined with a robust system for controlling cost, budget and programme

For further information contact:

Roxanne Quesnel.jpg

Roxanne Quesnel

t: +44 (0)207 5444000