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Gavin Steele
Director, Global Head of Aviation
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The Middle East is going through a transformative phase in aviation, with landmark programmes setting new benchmarks for scale, ambition and complexity. Where in the past scale was the main differentiator, today’s leading airports are now defined by their ability to deliver certainty, resilience and exceptional passenger experiences.

As regional hubs like Dubai, Riyadh, Doha and Istanbul compete for global prominence, the focus is shifting. To lead in this competitive landscape, airport operators must adopt a new approach, one that integrates sustainability, digital innovation, advanced construction methods and whole-life planning. These elements are no longer optional – they are essential to meeting tight timelines, rising passenger expectations and national development goals. 

But how can airport operators navigate the complexity to achieve this balance and deliver long-term value? 

Sustainability at the core 

As sustainability becomes a key expectation, airport programmes are increasingly challenged to meet environmental targets while also managing cost and schedule pressures. This requires embedding sustainability into procurement and design from the outset.  

“Whole life costing models help focus early investment in sustainable materials.”

They also support energy-efficient systems and adaptable infrastructure, ensuring long-term operational efficiency and environmental resilience. 

Governments are also expanding integrated transport networks, including metro links, high-speed rail and staff mobility systems. These efforts aim to reduce emissions and improve accessibility. In the Middle East, these efforts align with broader ambitions to position the region as a global logistics hub. 

To build resilience, airports must adopt localised manufacturing and flexible procurement frameworks. These measures help mitigate climate risks and supply chain disruptions while supporting national sustainability and localisation goals. 

Passenger experience designed into every stage 

As airports evolve into destinations, passenger expectations are rising. Terminals are no longer just transit points, they are places of cultural engagement, commercial opportunity and emotional connection.

“To meet these expectations, design strategies must prioritise wellbeing, intuitive navigation and immersive experiences.”

Natural light, green spaces and quiet zones create calming environments that reduce stress. Meanwhile, biometric processing, automation and intuitive wayfinding streamline the journey. Self-service options give passengers more time to engage with retail and cultural offerings, boosting non-aeronautical revenue and strengthening brand identity.  

By designing for both operational efficiency and passenger experience, airports can increase dwell time and deliver a compelling, unique experience that reinforces brand loyalty and enhances global competitiveness. 

Innovation in delivery is essential to meet demand 

With a focus on fast-paced delivery and capacity targets, traditional construction methods are no longer sufficient. To keep pace, airport programmes should adopt modern delivery strategies. Modular construction, on-site manufacturing and robotic technologies are enabling faster, more efficient builds – maintaining quality while accelerating delivery. 

“Digital twins, AI-enabled design tools and advanced project controls are becoming standard across major programmes.”

These technologies improve coordination, reduce rework and support real-time decision-making. Pre-fabrication and automation also support sustainability goals by reducing waste and improving resource efficiency. 

Building supply chain resilience into programme planning 

As multiple mega-projects progress simultaneously, competition for materials, labour and logistics capacity is intensifying. Without proactive planning, supply chain disruptions can threaten delivery certainty. 

“To address this, clients must prioritise localisation, early engagement and strategic procurement.”

Sourcing materials and labour closer to site reduces risk, cost and carbon impact. Alternative freight strategies, including rail and maritime transport, help alleviate road congestion and enhance cargo handling capabilities.  

In Saudi Arabia, workforce development and nationalisation strategies are helping build a skilled, sustainable workforce. By investing in training and industrial diversification, clients can strengthen long-term supply chain capacity and support national goals. 

Resilient supply chains depend on transparency, flexibility and long-term relationships. By engaging suppliers early and setting clear expectations, airport operators can navigate complexity and deliver with confidence. 

Using certainty, experience and innovation to define future leaders 

The airports that will lead tomorrow are those that focus on three things. First, they need to provide reliable services. Second, they should offer a great experience for passengers. Finally, they must have strong infrastructure that is ready for the future. 

“This requires an all-encompassing approach. It should incorporate localisation, digital tools, modern construction methods and sustainable design from the outset.”

Planners must also position airports within broader urban and economic ecosystems. By aligning infrastructure with national development goals and global aviation trends, operators can deliver long-term value while also offering a compelling, differentiated experience. In doing so, they will not only meet today’s demands but help shape the future of aviation in the Middle East. 

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