Ireland
Transforming water services across Ireland with Uisce Éireann
Contact
EN
Edward Newton
Project Director
Project overview
Our client’s requirements
Dŵr Cymru Welsh Water (DCWW) is a not-for profit company, owned by Glas Cymru, and is run solely for the benefit of its customers.
With over 3.2 million customers, DCWW is the sixth largest of the ten regulated water and sewerage companies in England and Wales. Their single objective was to deliver high quality water and wastewater services to their customers; representing good value for money.
We were appointed lead consultant to support delivery of DCWW’s £1.9bn AMP6 Business Plan. Objectives include improving customer service, safeguarding a sustainable environment, reduction of carbon footprint, maintaining a resilient infrastructure, and demonstrating value for money.
project story
Our contribution
We mobilised a team to provide cost and commercial management, governance and control, audit and assurance, programme and project management, business change advisory, procurement strategy, digital, contract services and real estate services.
We applied these services across a portfolio of projects including process, infrastructure and dam safety, as delivered by the Capital Alliance Partners and DCWW in-house engineering teams.
We also provided real estate project and cost management services to support DCWW’s investment in visitor centres and recreational facilities at local reservoirs.
Making the difference
We shared knowledge and best practice from our multi-sector programme delivery experience. This has helped drive efficiency through the capital delivery process.
Our industry insights also supported development of an effective governance and control framework and supported DCWW to higher-levels of maturity and compliance.
We led the review of the existing capital investment process to identify areas for improvement in relation to value add activities and effectiveness.
Through collaboration with key DCWW stakeholders, the risk and value process was improved, including the tracking of cost benefit and whole life cost in performance reporting.
Our overarching partnership approach provided independent commercial assurance to the capital delivery programme.
“Turner & Townsend supported Welsh Water on our cost and commercial management for our capital investment programme. I am pleased with the professionalism and competencies that Turner & Townsend have brought to their activities and they are starting to add real value to our programme by bringing wider industry benchmarking and best practice to share with Welsh Water.”
Martin Hennessey
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