Great place to work

Our people have outstanding opportunities to develop inspiring careers working on iconic and ground-breaking programmes. Everyone is encouraged to fulfil their potential by expanding their knowledge, challenging norms, and finding new ways to deliver better outcomes for our clients and society.

Inspiring workplace

Our open culture allows people to challenge the business to be the best it can be and we empower our people to affect change. We have expanded our Your Professional Future network and our Chairman’s Group this year, which bring people together to debate business and industry challenges and find disruptive solutions that strengthens our service to clients.

Offering unrivalled career development opportunities and regular discussion on personal goals is a key priority for us. This year, 99 percent of people completed their performance review and development plans; and we will continue to promote greater engagement on career opportunities in the coming year.


We are committed to listening to, and acting on, our people's feedback:

Increasing diversity

We are committed to an inclusive and motivating workplace where all our people can deliver their best. A wider set of experiences and perspectives will increase our ability to meet our global clients’ needs; so we are increasing diversity throughout our business by embedding this into mindsets as well as processes.

Our regional diversity roadmaps are informed by a global set of principles that address inclusive leadership and progression, recruiting for diversity and creating an environment where all our people can succeed.

In North America, for example, we rolled out our mandatory diversity and inclusion e-learning module and achieved 99 percent completion. We also raised diversity awareness globally by marking key events, such as International Women's Day to address the challenges around gender equality.

We are setting strong targets to improve the diversity of our workforce and our next step is a review of our recruitment standards and management development programmes to embed inclusive leadership.

Improving wellbeing

Stress and mental health are increasingly recognised as issues that employers need to address more comprehensively, for the wellbeing of employees and to manage the consequences for business, such as absenteeism and sick leave. We want to support all our people by promoting an inclusive and nurturing environment.

This year we raised awareness on mental health issues with an internal campaign that shared our people’s stories. The campaign encouraged conversations, addressed any potential stigma and communicated that help is available through employee assistance programmes and other channels. The next stage of this initiative is a holistic wellbeing programme, which will be rolled out in the second half of 2017.

Making sure our people are safe at work and take responsibility to protect themselves and others is a top priority. We introduced training modules on safe driving and risk assessment this year. Our engagement strategy on risk has created a significant cultural shift with more colleagues recognising the importance of risk assessment in everyday situations.