UK construction counts the productivity cost of COVID-19

The impact of COVID-19 is causing productivity losses of around 35 percent on the UK’s construction sites, triggering extensive programme delays and spiralling costs that exacerbate the sector’s underlying performance problems.

Our new productivity research finds that the uncertainty of whether labour will arrive on site, social distancing measures and material delays are compounding the productivity gap.

Using data from 70 medium-sized UK construction projects, our Suiko consultancy business has modelled that a £20m commercial real estate project with an 81-week programme before the pandemic would typically suffer productivity losses of 20 percent.

Now, a project of this scale is seeing this rise to 35 percent productivity losses with project completion delays of up 32 weeks late and increases of around £600,000 in preliminary costs alone.

Analysis of 45 projects delivered during the pandemic reveals that labour shortages together with the impact of social distancing is accounting for around seven percent of productivity losses. A further one percent is being lost through the poor transfer of design information while remote working. In addition, late material deliveries or unavailability is leading to another seven percent loss.

The construction sector’s reliance on the flow of global material supply chains continues to cause disruption and although some shortages have been addressed, pinch points in the domestic supply chain are also continuing to impact productivity with delays being reported in the arrival of plasterboard and aggregates.

Stephen Gallagher, Principal Consultant said that poor planning and inefficiency was a major contributor to the problem: “UK construction has systemic productivity challenges. In particular, the final phases of a project are typically the most inefficient as contractors are often behind schedule and must throw extra labour at sites to try and get buildings finished on time. This usual fix will not be possible with social distancing and reduced labour.

In the age of COVID-19 the internal fit-out phase is the most challenging because numerous trades are working on site (often out of sequence), and there is a high volume and variety of materials arriving to site.”

Against this backdrop there are wider economic risks of a faltering construction sector which remains one of the primary engines of UK growth. To mitigate the impact of COVID-19 and boost performance, the construction industry should embrace digital platforms, offsite construction methods and adopt the ‘lean’ approaches used by the manufacturing sector.

Boosting construction’s productivity is key to supporting the UK’s wider economic recovery. With low productivity and low margins, the construction sector has poor resilience to weather the immediate and long-term consequences of COVID-19 on the economy.

“Short-term, the sector needs to look at whether it can recover lost productivity on-site through smarter working practices. Lean can help increase productivity whilst dealing with lower resource levels, by removing large amounts of process “waste”. Planned versus actual progress can be demonstrated in three dimensions using photo-realistic representations of activity on site and validated using the contractors’ 4D schedule in order to increase efficiency. By embracing modern methods of construction, the COVID-19 impact on resource levels can be mitigated by taking processes off site.

These solutions have been present for some time, but their adoption is now urgent. We need to see a complete mindset shift to close the productivity gap.”

Further resources

Please visit our COVID-19 response page for all of our resources relating to the impact of COVID-19 on the construction sector.

About Turner & Townsend Suiko

Turner & Townsend Suiko are a team of lean specialists who work across the construction, infrastructure and manufacturing sectors. We apply our award-winning five-step process improvement approach to improve productivity and grow profit for our clients across the world.

For further information contact:

Ben Steele
Senior Communications Manager

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