Our top priorities are taking care of our people and supporting our clients, ensuring we provide excellent service, while working safely.
16 March 2020
As necessary, we have taken decisions to alter our pattern of working and restrict travel to safeguard our people in affected locations. We are enabling and supporting our teams to continue to work productively through remote working and our integrated technology and systems, including the use of video conferencing, remote data and systems access and other collaborative tools.
Crucially, we remain fully operational. Our teams continue to support all of our clients and their needs through modified working practices. This approach has recently been fully tested in Asia, and is now being applied effectively across other regions as the need arises.
We are confident in the resilience of our business and our ability to continue to provide our full range of services throughout this period, while supporting the health and well being of everyone.
In the weeks ahead, we will continue to monitor and respond to COVID-19, providing our clients with relevant insights around its potential impacts, including: construction costs, contractual implications, labour availability and supply chain risks.
We have prepared the following information to help answer queries you may have about our operations during this time. If the answer to your query is not listed, please email us via [email protected].
Our plan
Our global Business Continuity Plan details the measures and practical steps we are taking across all our office locations in response to the risks posed by COVID-19. Where required, a copy will be made available to clients and partners.
Measures we have taken thus far include:
- Mobilising our global business continuity team, led by our CEO, to ensure we invoke key actions quickly and effectively
- Keeping our people up to date with the latest advice and developments regarding COVID-19, following guidance from the World Health Organization (WHO) and local governments.
- Testing and implementing remote working protocols, including ensuring front line staff are equipped with laptops, smart phones, and the access they need to continue working efficiently
- Encouraging our people to report if they feel unwell, need to be absent from the workplace, or have any possible infection or exposure to the virus or concerns around people they have been in contact with
- Restricting business travel, including international and domestic travel, unless 'essential'
- Restricting access to our offices by persons who have visited/been in direct contact with individuals that have visited high risk locations
- Restricting attendance at or hosting of conferences, events or meetings to a maximum of 25 in-person attendees