The unprecedented nature and scale of COVID-19 is having an enormous impact on the construction sector. We have launched several Contract Services helpdesks to support clients with contract issues related to the global pandemic.
The helpdesks are operated by our teams of highly experienced contract and procurement specialists and we currently cover the UK, Australia and New Zealand, the Middle East and Africa.
We can also provide guidance on how to protect your commercial interests if a project shuts down or what detailed protocols are required for the closure of a site or project team office.
UK helpdesk
Our UK helpdesk supports UK clients and can provide practical measures to manage projects operating under NEC, JCT and FIDIC contracts.
The service offers a detailed assessment of short, medium and long term contract risks and commercial impacts, in addition to guidance on potential delivery delay through to comprehensive supply chain audits.
Please email [email protected] to contact the UK helpdesk.
Australia and New Zealand helpdesk
Our Australia and New Zealand helpdesk supports regional clients with COVID-19-related contract issues. It provides practical advice to manage projects operating under AS4300, FIDIC and NEC contracts.
If additional support is required, our team can review short, medium and long term contracts and provide detailed assessments related to risks and commercial impacts, in addition to guidance on potential delivery delay through to comprehensive supply chain audits.
Please email [email protected] to contact the Australia and New Zealand helpdesk. We will aim to respond to your initial queries within 24 hours.
Middle East helpdesk
The Middle East Contract Services helpdesk provides initial practical advice to clients to help them manage projects operating under FIDI, public sector and NEC contracts in the Gulf region. Our team of experts are on hand to help clients maintain a focus on safety, speed and site security.
The helpdesk is offering clients one hour of free advice on any contractual problem. Please email [email protected] for more information.
We have also produced COVID-19 guidance (PDF) that provides clients with an overview of how epidemics of this nature may be dealt with under the standard forms of contract commonly used across the region.
Africa helpdesk
The Africa helpdesk offers practical advice to manage projects operating under JBCC, FIDIC and NEC contracts. We aim to respond to your initial queries within 24 hours.
We have produced a series of guidance documents for JBCC, FIDIC and NEC contracts. Download the guides:
If additional support is required, our team is able to:
- Review short, medium and long term contracts and provide detailed assessments related to risks and commercial impacts
- Offer guidance from potential delivery delay through to comprehensive supply chain audits
- Provide recommendations on how to protect your commercial interests if a project shuts down
- Assist on the detailed protocols required for the closure of a site or project team office.
To contact the Africa contracts support desk, please email [email protected].
Further resources
Please visit our COVID-19 response page for all of our resources relating to the impact of COVID-19 on the construction sector.