Annual review
2019-2020
Strength and resilience
There is no denying that the COVID-19 pandemic has been the greatest challenge our world has faced for generations. I am proud of the way our people, our clients, and indeed the whole construction industry has responded to the immense challenge the crisis has presented.
Our resilience and success continue to be driven by investing in talent, shifting focus to emerging markets that address the world's biggest challenges and building solutions that drive exceptional client outcomes. Although the economic shockwave from COVID-19 impacted the last quarter, overall 2019-2020 was a strong year for our business.
Chairman and Chief Executive Officer
Global performance
Highlights
Turnover
Net revenue
People
Our impact
of female associate
directors and directors
intensity since 2015
Breakdown by region
The Americas
UK
Europe
Africa
Middle East
Asia
Australia and
New Zealand
Sustainable futures
The construction and the wider built environment is the largest sector in the world and perhaps has the biggest impact on the environment and on people's lives. The challenge for leading organisations will be to meet this bigger, longer term goal of creating a built environment that is the catalyst for our world's sustainable future.
Transformational performance
To meet the continued global demand for construction development in a post COVID-19 world, the construction sector has to transform by increasing efficiency and improving performance to deliver major projects and programmes in a more agile way.
People: capacity and skills
In post COVID-19 markets, investment in major construction programmes as a means to stimulate growth will be more prevalent than ever before. Our industry will need to step-up to deliver this unprecedented volume of work. Collectively, we will need to build a highly skilled workforce that is more diverse and more productive.
Innovation and technology
The global construction sector is ready for a fundamental and long overdue step-change in the adoption of technology and its use of data. Embracing innovation is key to meeting growing client demands for more efficient solutions, faster delivery and better social and economic outcomes.
Corporate responsibility
performance
Addressing the UN's Sustainable Development Goals, we have invested in our operations and community initiatives around the world to promote equality and quality education, create sustainable cities and find innovative solutions to increase productivity in industry and infrastructure.
Financial
performance
The financial performance in the year to 30 April 2020 has once again been very strong, with the results showing significant revenue growth, margin improvement and cash generation.
Risk
summary
In 2019-2020, while there was volatility in most markets we operated in, the spread of the global COVID-19 pandemic created further economic uncertainty. But despite good financial results and headcount growth, we cannot be complacent. We continue to deal with a wide range of significant risks and uncertainties, which are actively managed at all levels of the business.
Download PDF
Turner & Townsend Annual Review 2019-2020
PDF 2.0mb