By effective use of Risk Management
the Project Team is better equipped to fully understand,
determine and evaluate project uncertainties and consequently
respond accordingly.
Using sophisticated modeling
and analytical techniques, our consultants offer a unique
standard of service which is unparalleled in the market.
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To reach its full potential,
a company must attain peak performance in several areas.
Process Improvement
– is a systematic approach to help any organisation
make significant changes in the way it does business. Turner
& Townsend will help you define strategic goals and purposes
and align processes to meet your customer’s requirements.
Outsourcing –
increasing global competition can only be beaten by becoming
more effective. One of the key routes to achieving greater
effectiveness is to use a third party to implement non core
functions and services. Contracting a third party to deliver
these services is what outsourcing is all about. Turner
& Townsend will help you implement, control, manage the
transition, agree contracts and benchmark performance of
outsourced activities.
Information Management
– information is needed at all levels of an organisation
to support business functions and help achieve aims and
objectives. Turner & Townsend will help you plan, collect,
create, organise, use, control and disseminate information
to ensure that the value of that information is identified
and used to best effect.
Management Systems
– are becoming integrated into all business processes
and are not limited to quality, health, safety and environmental
issues. Management systems can be used to measure performance,
raise quality, safety, reliability and efficiency levels
at an economical cost. Turner & Townsend are able to
help you develop, implement and audit management systems
applicable to your business.
Value & Risk Management
– risk management is not a one off exercise. Continuous
monitoring and reviewing is crucial for the success of your
risk management approach. Such monitoring ensures that risks
have been correctly identified and assessed, and appropriate
controls put in place. Good risk management can improve
the quality and returns of your business. Turner & Townsend
will help you put in place a robust risk management process
which will, for example, help you allocate capital and resources
more efficiently, anticipate what may go wrong, improve
the probability that you will deliver your business plan
and projects on time and to budget.
Business Continuity Planning
– building in business continuity, making it part
of the way that you run your business, rather than have
to “firefight” any emergency, helps prepare
you to offer “business as usual” after a crisis.
Turner & Townsend will plan business continuity so that
your staff, customers and suppliers are reassured that you
have an effective policy and practice for managing the unexpected
which helps builds confidence in your business.
Procurement and Supply Chain
Management – involves developing the performance
of an organisation’s supply chain from its suppliers
to its customers, by identifying and then selectively improving
supply chain processes and organisational infrastructure.
Turner & Townsend’s consultants will perform a
supply chain overview which will include an analysis of
spending patterns and develop and implement a contracting
strategy and a management process, which will deliver and
share the benefits of cost reduction within performance
improving supplier businesses.
Performance Measurement
– is the process of developing and using measurable
indicators that will be systematically tracked to assess
progress made in achieving predetermined goal. To be effective,
the system must be part of the strategic plan. Turner &
Townsend are able to develop performance measurement systems
that accurately define performance for a series of critical
success factors in such a way that employee, departmental
and organisation performance against expectations can clearly
be observed.
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Benefits of Performance Improvement
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Offers an objective, measurable way
to evaluate improvement by comparing results.
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Involves all staff in improving performance.
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Reduced operating costs.
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Improved productivity.
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Improved service quality.
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Increased revenue.
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Improved efficiency.
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Reduced risk.
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Higher returns.
CASE STUDIES
Network Rail –
Fleet Management
Re-engineering & implementation of business processes
to improve cost allocations; VAT recovery & asset management...more
Met Police –
Risk Management
Development & delivery of risk management, analysis
& reporting processes to capital programme...more
Balfour Beatty –
Improvement Programme
Development & implementation of operational process
& governance model improvements following a number of
reported incidents...more
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