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Healy Kelly Turner & Townsend -> Services

Property Services

Our multi-disciplinary Property Services unit provides specialist management expertise and technical services regarding all aspects of project engineering and facilities management services. We are focused on providing high value performance solutions that align with property and facilities requirements as driven from operational and business needs.

Key Objectives
Our primary objective is to deliver cost effective consultancy and technical solutions that:

  • Protect asset health and capital investment
  • Optimise whole life cycle operational costs
  • Provide the necessary flexibility to accommodate changes in business needs
  • Couple the needs of construction and ongoing facilities operations
  • Actively manages operational and business risks
  • Maximises commercial position in the contractor and supplier marketplace

Expertise and Capability
We are resourced with highly skilled personnel with a diverse and extensive range of experience and capability. We have considerable experience of delivering first class value for money services in many business sectors including retail, catering, hotels, commercial offices, highly serviced facilities including data centres, rails and many others.

Our Approach
Our strong capability and services knowledge equip us to advise on tailored property and facilities technical solutions. This approach is invaluable in an often complex and demanding working environment where the success of a project is dependent on the right commercial decision and the management of operational risks.

Our diverse expertise means that we are able to manage projects through all execution stages from the initial works planning to establishing the right facilities management approach thereafter. We also provide “one stop shop” services including turnkey consultancy services encompassing all aspects of facilities management services. This capability and approach not only provides efficient consultancy services solutions but means that technical decision making is fundamentally based around global business and operational drivers.

Our success is based upon the quality of our staff, our operating procedures and our detailed understanding of ever changing marketplace needs. We are focused on providing the very best technical and facilities advice at every stage of a commission process and extracting the highest level service delivery from the construction and service provider industry through intelligent specification and procurement.

Facilities Management
HKT&T Property Services recognises that each client has different service delivery requirements and unique building and user operational and business risk profiles.

HKT&T Property Services draw on best marketplace service provider practices and capability to develop building maintenance solutions that are specifically tailored to meet the client’s own operational and business needs. We have considerable experience in developing and implementing facilities management plans covering a diverse range of applications including rail, commercial office space, complex high services availability facilities and retail.

Our experience includes single occupancy sites to large property portfolios. In all cases our aim is to develop and implement building maintenance solutions that maximise asset health, whole life cycle cost in use, minimise the risk of disruption of service delivery and potential operation income / sales through optimum planned maintenance and facilities management regimes.

Key Services

Planning
  • Condition surveys and reports
  • Preparation of asset registers
  • Preparation of planned preventative maintenance programmes
  • Preparation of planned preventative maintenance cost plans
  • Evaluation of sinking fund for plant replacement and/or systems refurbishment
  • Production of planned preventative maintenance programme cash flow forecast
Procurement
  • Evaluate prospective tenderers
  • Recommendation of form of contract
  • Preparation of tender documentation
  • Preparation of planned preventative maintenance specifications
  • Single or two stage tender procurement procedures
  • Negotiation of audited lump sum contracts
  • Issue tender documentation and tender query management
  • Evaluate returned tenders, production of tender analysis report and recommendation of preferred contractor
  • Monitor the implementation of planned preventative maintenance contract
Management
  • Monitor Contractor's performance in terms of technical standards, quality, housekeeping standards, recording and reporting procedures and cost control
  • Liaison between client and Contractor
  • Evaluation of completed and ongoing works
  • Evaluation and certification of interim payments
  • Monitor of planned preventative maintenance works schedules, programme and costs
  • Management of sinking fund expenditure
  • Evaluation and agreement of final account

Procurement Services
HKT&T provides procurement advice and services which achieves the optimum solution to suit the particular requirements of each project and minimises the risk to the client during the procurement process and contract works.

HKT&T Property Services approach to procurement draws upon our experience and innovative thinking including the planning, development and implementation of bespoke procurement and contract documents to achieve particular client objectives. Our procurement activities encompass all aspects of hard and soft facilities delivery services contracts, parts and materials framework supply agreements and the delivery of cost effective life cycle replacement, forward maintenance works packages and major capital replacement and upgrade projects.

Key Services

  • Advice on all aspect of engineering and construction works procurement methods
  • Recommendation of procurement method most suited to particular project requirements
  • Identification and procurement on long delivery items
  • Preparation of procurement and contract documents
  • Evaluation and selection of contractors and suppliers
  • Tender action
  • Tender analysis
  • Tender analysis reporting and recommendations
  • Post tender negotiations
  • Draft letters of intent and / or orders

Asset & Property Strategy
Many businesses could cut their costs and improve their operational efficiency by better use of land and premises, freeing up capital to invest in the business by changing the way they hold property.

Inappropriate buildings, poor utilisation, inflexible facilities and lack of information can mean that property is not only a drain on costs, but can also prevent people and processes working efficiently, damaging performance. Healy Kelly Turner &
Townsend will develop a flexible property strategy tailored to your requirements.

Dispute Resolution
In situations where for whatever reason claims or disputes have arisen, Healy Kelly Turner &
Townsend offer clients the full support of our contractual, commercial and planning expertise. Combined with an essential and practical understanding of the construction and engineering industries, we apply our expertise and experience to find solutions and resolve claims and disputes.

Wherever it is feasible to do so, we believe that our clients' interests are best served by the negotiation of settlements that preserve existing relationships. As a founder member of the Centre of Dispute Resolution, we offer mediation services to facilitate agreement between parties wherever possible, but we can also mobilise a full adjudication support team to represent our client when required.

In circumstances where arbitration or litigation becomes unavoidable, we act as an integral part of our client's team to help achieve settlement with the minimum of cost and delay. We offer advice and assistance at every point in the process, from the Pleadings stages to preparation of Expert Witness Reports and Scott Schedules. We have qualified staff with extensive experience in the preparation and presentation of independent, objective Expert Evidence.