Uber’s pan-Americas real estate programme

Ambitious real estate programme

To support the scale of demand in the region, Uber launched an ambitious real estate programme incorporating approximately 250 new green light centres (the locations where new drivers are registered), six new corporate offices and two centres of excellence.

Key information

Date started: 2016

Completion date: Ongoing

Client’s requirements

Uber is focusing on Latin America for fast-paced major growth. They operate in more than 65 cities across the region, Brazil is Uber’s third biggest business after the US and India, and Mexico City is their busiest city in the world. Given the rapid pace of activity, widespread geographies and multiple cultures involved, Uber needed experienced and flexible project management support.

  • 250 new green light centres
  • 45m passenger trips in Latin America
  • 6 new corporate offices

Our contribution

We’re providing on the ground project management services from six hubs across Latin America in Brazil, Mexico, Chile, Peru, Colombia and Argentina, developing initiatives to improve consistency and efficiency and managing projects from site search to close-out. We’ve contributed to tools and systems for cost control and management, and set up framework agreements for architects and contractors in each of the six principal regions, increasing speed to market, reducing costs and assuring quality and consistency of build. Our work has also involved supporting Uber with the development of standards, contracts and prototypes in the US that could be adapted for the Latin America region.

Making the difference

With our strong regional presence in Latin America, we are able to operate in the same key locations as Uber and dovetail effectively into their team. This has given Uber confidence in our on-the-ground knowledge and our ability to apply a consistent strategy across the region. The scale of activity has demanded a flexible as well as consistent service, responsive to local challenges at the same time as maintaining a steady strategy to fulfil Uber’s brand standards and meet ambitious delivery deadlines.

“...I wanted to record my great satisfaction with the work done… I was surprised by (their) adaptation to the requirements of this project. From due diligence of approximately 10 locations, to spend a Saturday in the GL setting and installing furniture. An example of the hustle that is needed to work with Uber. It will be a pleasure to work with Eduardo and Turner & Townsend on the next projects.”

Greenlight Manager, Argentina and Uruguay Uber

For further information contact:

Andressa Lolla
Regional Marketing Manager