Robert Gichohi

My role is to lead and manage a team of highly engaged staff to deliver best practice and understand our client’s requirements. I often attend client care meetings to see how well we’re delivering our services, find opportunities for new business, and customise our service offering to their requirements. This enables our clients to focus on their core business mandates and achieve their goals and objectives.

I have over ten years' experience in project management (PM) and development management, joining Turner & Townsend in 2018 after a successful merger with my company. I currently hold the position of Director PM for MML and lead the PM team in Kenya, supporting the regional PM team. Through the support of various colleagues I became a senior professional in two years and then a director.

Q. Which project are you most proud of being involved in at Turner & Townsend?

A. Garden City Development: this is a mixed used development with over 150,000 square metres of retail, residential, hospitality and healthcare offices and recreational park. We’ve been retained by the client throughout the four phases of the project, a clear testament of our consistent value addition services to our clients.

Q. How do you contribute to Turner & Townsend making a difference?

A. By continuously learning from the greater business on how to be more efficient, ambitious and professional then imparting the same to my team. I’m also a strong believer in giving back to a society that has given me a lot over the years and that’s why I run an active CSR program in our business unit that seeks to sustainably influence the lives of more than 100 young orphans, positively shaping their future as part of the #TT5000futures.

Q. What is the emerging trend in your industry specialism and how are you responding to this?

A. In Kenya and East Africa region, we are seeing a change among our clients on what their expectations of service quality should entail. This is driven by ease of travel and access to information through rapid globalisation. This has led to increased expectation of our service offering and in response to this, we are continually improving our services through skill transfer from the greater business, our global reach back practices, and research and planning on positive trends in developed markets.

Q. What keeps you up at night?

A. How do I contribute to the Africa business to enable its growth to sky rocket and compete at the same table with the other regions given all the untapped potential in this continent?