Chairman and CEO, Turner & Townsend
This year has been significant for our growth not only in terms of financial results, but also the way we manage and lead the business towards success.
In a year of change across our clients’ businesses, the industries and regions in which we work, our commitment to, and investment in, our business model has created stability and a platform for growth.
Our Executive Board, supported by our Management Board, continues to set the
direction for our business, developing and implementing our business strategy and making key decisions on talent acquisition, proposition development and service excellence.
These decisions are reinforced by our partnership model, established in November 2015 to motivate the best talent, protect our independence, and pursue our goal to be the world’s leading independent capital programme professional service provider by 2020.
The decision has proved the right one both for us and our clients.
Our model ensures we have the flexibility to make independent decisions in our clients’ best interests and take a long-term view on investment – supporting both our sustainability as a business and enabling us to create a positive legacy.
The leaders of our business also operate stronger as one global team, sharing in both the successes and challenges across the regions in which we operate. This connection promotes collaboration, with teams working hard to share knowledge, people and skills across our global business and make decisions based on the bigger picture. As a result, we are able to deliver consistent services to our clients which harness global insight.
Acting as one global business supports our desire to work with the best clients in the world, and to attract and retain the world’s best talent.
No matter how they come into our business, our people now have a new path for progression that is not based on formal training or background but on aspiration, dedication and a passion to make this business a success.
Our approach is attracting new talent to our ranks, while motivating our existing employees to realise their potential and pursue their careers within Turner & Townsend for the longer term. This, in particular, has had a positive impact on succession planning.
This year, we appointed eight new partners and a record 151 new associate directors and directors from within our ranks. We also enacted succession plans following the planned retirement of senior partners including Chairman, Tim Wray, and Chief Operating Officer, Tom Harrison – both of whom I thank for their dedication to the business over many decades.
I am excited for what the coming year brings, and look forward to working with people across the globe to build a long-term, responsible business based on strong decision-making and continued excellence.